Frequently Asked Questions

Find answers to the most common questions about our products and services

📦 How do I place an order?

Browse our products, add to cart, and proceed to checkout. Fill in your delivery details and confirm the order. You will receive a confirmation SMS/Email with your order details.

💳 What payment methods do you accept?

We accept Cash on Delivery (COD), bKash, Nagad, and Bank Transfers. All payments are 100% secure.

🚚 How long does delivery take?

Delivery usually takes 2-5 business days depending on your location. You will receive a tracking number to monitor your order in real-time.

🔄 Can I return a product?

Yes! You can return products within 7 days of delivery if you are not satisfied. Products must be unused and in original packaging. Visit our Returns page for details.

📞 How can I contact customer support?

Call us at +880 1832 786290 or email info@suhagfootwear.com. Our team is available Mon-Sat, 10AM - 8PM.

🏷️ Do you offer any discounts?

Yes! We regularly offer special discounts and seasonal sales. Follow us on social media or subscribe to our newsletter to stay updated.